![]() The predictable pricing (and other as-a-service benefits) of Aruba NaaS made it particularly well-suited for The Home Depot’s most recent IT refresh cycle. Third, seek financial plan predictability given the long IT refresh cycles typically associated with capital expenditures on networking equipment. Second, free engineers from the mundane and low value-added tasks of break-fix to be engineers and focus on initiatives that will bring customers back to shop consistently. First, partner with someone who can provide a single point of accountability and analytical support to ensure a trouble-free experience. ![]() Grider also shared his department’s three guiding principles for deploying infrastructure. Technology should be used unobtrusively-it should delight customers and retail associates, not complicate or inconvenience them. Having spent many years in retail personally as a teenager and college student, I wholeheartedly agree. ![]() Grider, The Home Depot’s north star is focusing on the retail experience first and technology second, with an emphasis on searching for ways to reduce customer friction. With that in mind, one would be correct to assume that the iconic home improvement retailer plans its technology deployment carefully.
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